Last Updated: March 2025
Welcome to Aspen Plumbing Services (“Company,” “we,” “our,” or “us”). By accessing or using our website (aspenplumbingservices.com) and our plumbing services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.
Services Provided We provide plumbing services, including but not limited to installation, maintenance, and repairs of pipes, fixtures, water heaters, and drainage systems. All services are subject to availability and may require scheduling in advance.
User Responsibilities By using our website or services, you agree to:
- Provide accurate and complete information when scheduling services.
- Ensure safe and reasonable access to the service location.
- Comply with all applicable laws and regulations.
Pricing & Payments
- Prices for services are subject to change without notice.
- Payment is due at the time of service unless otherwise agreed.
- We accept various payment methods as specified on our website.
- Late or non-payment may result in service cancellation or additional fees.
Cancellations & Rescheduling
- Customers may cancel or reschedule services by providing at least [24] hours of notice.
- Cancellations made with insufficient notice may be subject to a cancellation fee.
- We reserve the right to reschedule services due to unforeseen circumstances.
Warranties & Liability
- We warrant our workmanship for a period of up to 2 years after service completion.
- Manufacturer warranties apply to any parts installed.
- We are not liable for pre-existing issues, system failures due to improper use, or damages caused by third-party contractors.
Limitation of Liability To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
Privacy Policy Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Changes to Terms We reserve the right to update these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after such changes constitutes acceptance of the revised Terms.
Governing Law These Terms are governed by the laws of Michigan, USA, without regard to conflict of law principles.
Verbal Opt-In Aspen Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.At no time will your information be shared with third parties.
Contact Information For questions regarding these Terms, please contact us at:
Aspen Plumbing
4131 W Michigan Ave., Jackson, MI 49202
(517) 750-0200
