Jackson, MI's Plumbing Specialist
We cover a large service area around our physical location and serve all of Jackson, Michigan, and the surrounding areas.

Jackson, Michigan Plumbing Services
Plumbing
We are a full service plumbing company that can handle any plumbing repair, service, replacement, etc.
Drain Cleaning
Our expert drain team can tackle any clog you may be experiencing and offer drain cleaning, sewer system cleaning, hydro jetting, and more.
Water Quality
We offer complete water quality solutions including water softeners, water filtration systems, R.O. systems, whole home filters, and more.
Water Heaters
We offer everything from routine maintenance services, to repairs and replacements and specialize in tankless water heater solutions.
Welcome To Aspen Plumbing Services
Plumbing Information Center
Tips From The Jackson, Michigan Plumbing Experts
The highly skilled and trained plumbers at Aspen Plumbing Services are trained in all things Plumbing. We’re dedicated to providing you with valuable insights and practical advice to keep your home’s plumbing systems running smoothly and efficiently.Â
What is a Main Water Shutoff Valve, and Why You Should Know Where it is?
Knowing where your main water shutoff valve is located is crucial in case of a plumbing emergency, such as a burst pipe or major leak. Here’s how you can find it in your home:
1. Look Near the Perimeter of Your Home
The main shutoff valve is typically located along the inside perimeter of your home, where the main water line enters. It is usually positioned in a basement, crawl space, utility room, or garage. If your home is built on a slab, the valve may be near your water heater or in a nearby closet.
2. Check Near the Water Meter
If you can’t find it inside, locate your water meter outside your home. The shutoff valve is often nearby, either outside in a covered box in the ground or just inside the home where the water line enters.
3. Look in the Basement or Crawl Space
In colder climates, the main shutoff valve is often in a basement or crawl space to protect it from freezing temperatures. Check along the foundation wall where the water line enters.
4. In Warmer Climates, Check Outside
If you live in a warmer area, the shutoff valve may be located outside near an exterior wall, sometimes inside a meter box in the ground. It may require a special tool (like a meter key) to turn it off.
5. Types of Shutoff Valves
Ball Valve: A lever-style valve that turns 90 degrees to shut off the water.
Gate Valve: A round, wheel-shaped handle that you turn multiple times to shut off the water.
How to Shut Off the Water
For a ball valve: Turn the handle 90 degrees until it is perpendicular to the pipe.
For a gate valve: Turn the wheel clockwise until it stops.
When to Use It
Shutting off the main water supply is necessary for major plumbing repairs, leak emergencies, and before leaving for extended vacations to prevent potential flooding.
If you’re still unable to locate your main water shutoff valve, check your home’s blueprints or call a plumber for assistance.
What Happens When I Ignore Low Water Pressure?
Ignoring low water pressure might seem like a minor inconvenience, but it can lead to more significant plumbing problems over time. Here’s what can happen if you don’t address the issue:
1. Worsening Plumbing Issues
Low water pressure is often a symptom of an underlying problem. If you ignore it, the issue could worsen, leading to costly repairs. Possible causes include pipe corrosion, leaks, or blockages that will only get worse with time.
2. Increased Risk of Pipe Leaks and Bursts
If low water pressure is caused by a clog or mineral buildup inside your pipes, pressure can build up in certain areas, increasing the risk of leaks or even pipe bursts. A small leak left unchecked can lead to significant water damage and mold growth.
3. Inefficient Water-Using Appliances
Appliances like dishwashers, washing machines, and water heaters rely on steady water pressure to function properly. Low pressure can cause them to run inefficiently, take longer to complete cycles, or even break down prematurely due to strain on their components.
4. Poor Water Flow in Fixtures
Ignoring low pressure means your showers will remain weak, faucets will take longer to fill sinks, and toilets may not flush properly. Over time, sediment buildup in aerators and showerheads can worsen the issue, making water flow even weaker.
5. Potential Contamination of Drinking Water
If low water pressure is caused by a leak or a backflow issue, it could allow contaminants to enter your water supply. This is especially concerning if there’s a break in your municipal water line or a cross-connection with non-potable water.
6. Hidden Plumbing Damage
Sometimes, low water pressure results from an underground or hidden leak. Ignoring it could mean you’re unknowingly causing structural damage to your home due to prolonged moisture exposure in walls, floors, or foundations.
What to Do Instead of Ignoring It
Check for leaks under sinks, around toilets, and in the basement.
Clean faucets and showerheads to remove mineral buildup.
Inspect your main shutoff valve to ensure it’s fully open.
Call a plumber if the issue persists, as it could be a sign of a major plumbing problem.
Addressing low water pressure early can prevent costly repairs and ensure a steady, safe water supply throughout your home.
Why Choose Us?
At Aspen Plumbing Services, we are dedicated to being the trusted plumbing, soft water and drain cleaning and jetting experts, and have been for over 40 years. We serve all of Jackson County and many surrounding areas and our team works hard to ensure our customers get exactly what they need. From using top-of-the-line equipment to making sure our team is well-trained, we strive to provide 5-star service each and every time. Call us today to schedule your service to find out why we have earned a reputation of integrity and quality work.
- In Business Since 1981
- Family Owned & Operated
- Free Estimates On Installations
- Low Interest Financing Available
- Emergency Service
- Available 24/7
- Licensed & Insured
- Performance & Satisfaction Guarantees
Plumbing F.A.Q’S
Frequently Asked Questions
What Should I do if My Outdoor Faucet is Leaking?
If your outdoor faucet (also called a spigot or hose bib) is leaking, it’s important to fix it as soon as possible to prevent water waste, increased utility bills, and potential damage to your home’s foundation. Here’s what you should do:
1. Identify the Source of the Leak
Outdoor faucet leaks typically occur in one of three places:
From the spout (when the water is off)
Around the handle
At the connection where the hose attaches
Each type of leak has different causes and solutions.
2. Tighten the Packing Nut (If Leaking from the Handle)
If water leaks from the handle when the faucet is turned on, the issue is likely with the packing nut.
Use an adjustable wrench to gently tighten the packing nut (the hexagonal nut just behind the handle).
If tightening doesn’t stop the leak, turn off the water supply and replace the washer inside the packing nut.
3. Replace the Washer or Valve Stem (If Leaking from the Spout)
If the leak is coming from the spout even when the faucet is off, the washer inside the valve stem is likely worn out.
Turn off the water supply to prevent further leaking.
Unscrew the packing nut and remove the valve stem.
Check the washer at the end of the valve stem—if it’s worn or cracked, replace it with a new one.
Reassemble the faucet and test for leaks.
4. Inspect the Hose Connection (If Leaking from the Hose Attachment)
If water leaks where the hose connects, it may be a simple fix:
Ensure the hose is tightly attached to the faucet.
Replace the rubber washer inside the hose connector if it looks worn.
Use Teflon tape on the threads of the spout to create a better seal.
If the leak persists, consider replacing the hose bib adapter or the entire faucet.
5. Check for a Freeze-Damaged Faucet
In colder climates, freezing temperatures can crack the outdoor faucet or the pipes leading to it.
Look for visible cracks in the faucet body or pipe.
If you suspect internal pipe damage, you may need a plumber to replace the pipe.
To prevent future issues, consider installing a frost-free faucet or using an insulated faucet cover in the winter.
6. When to Call a Plumber
If tightening or replacing parts doesn’t fix the leak, or if you suspect a pipe inside the wall is damaged, call a plumber to avoid water damage and costly repairs.
Fixing a leaking outdoor faucet quickly can prevent water waste and more extensive plumbing issues in the future.
What are Signs That I Need Professional Drain Cleaning Services?
Recognizing the signs that you need professional drain cleaning services can help prevent costly plumbing issues, water damage, and potential health hazards. Here are some key indicators that it’s time to call a plumber for a thorough drain cleaning:
1. Slow Draining Water
If your sinks, tubs, or showers take longer than usual to drain, it may indicate a buildup of hair, soap scum, grease, or other debris in the pipes. Over time, this can lead to a complete blockage.
2. Frequent Clogs
If you frequently experience clogged drains—even after using a plunger or DIY drain cleaners—it could mean that the clog is deep within your pipes. Recurring clogs often signal a more serious underlying issue.
3. Gurgling Noises
Hearing gurgling sounds when water drains could mean that air is trapped in your pipes due to a blockage. This can lead to slow drainage and potential sewage backup if left unaddressed.
4. Unpleasant Odors
A foul smell coming from your drains may be due to food particles, grease, or even sewer gases trapped in the pipes. If cleaning the drain with household methods doesn’t eliminate the odor, professional cleaning may be necessary.
5. Water Backing Up
Water backing up into sinks, tubs, or toilets is a serious sign of a blockage in your plumbing system. This can indicate a clog in the main sewer line, which requires immediate professional attention to avoid sewage backups.
6. Multiple Drains Clogged at Once
If more than one drain in your home is slow or clogged simultaneously, the problem may be in your main sewer line. This requires professional drain cleaning to prevent further plumbing damage.
7. Standing Water Around Drains
Water pooling around shower or sink drains suggests that the water isn’t flowing properly due to a partial blockage. Over time, this can turn into a complete clog.
8. Fruit Flies or Drain Flies
An increase in small flies around your sink or drains often indicates a buildup of organic material inside your pipes. This can attract pests and lead to bigger problems.
9. Overflowing or Bubbling Toilets
If your toilet overflows frequently or you notice bubbling in the bowl when running a sink or shower, it may indicate a clog deep in your plumbing system.
10. Presence of Mold or Mildew
Excess moisture from slow-draining water can lead to mold and mildew growth near your drains. This can cause health problems and structural damage if not addressed.
Why Call a Professional?
While DIY drain cleaning methods (like plungers and baking soda solutions) may provide temporary relief, professional plumbers use advanced tools like hydro jetting and drain snakes to fully clear blockages and prevent future problems.
If you notice any of these signs, scheduling a professional drain cleaning service can help protect your home’s plumbing system and prevent costly repairs.
What are Some Signs That My Plumbing Needs an Upgrade?
Upgrading your plumbing system is essential for maintaining a safe, efficient, and leak-free home. Over time, pipes, fixtures, and water systems deteriorate, leading to potential water damage and costly repairs. Here are some signs that indicate your plumbing system may need an upgrade:
1. Frequent Leaks
If you’re constantly dealing with leaky pipes, dripping faucets, or water pooling under sinks, it may be time to upgrade your plumbing. Frequent leaks often mean pipes are corroded, worn out, or improperly installed.
2. Low Water Pressure
If your showers and faucets have weak water flow despite attempts to fix the issue, your pipes may be clogged with mineral deposits or corroded. Old galvanized steel pipes, in particular, restrict water flow and should be replaced with copper or PEX piping.
3. Discolored or Rusty Water
Brown, yellow, or reddish water coming from your taps is a sign of rusting pipes. This is common in older homes with aging galvanized steel pipes, which can affect water quality and lead to pipe failure.
4. Frequent Clogs and Slow Drains
If plunging and drain cleaners no longer solve slow drainage or recurring clogs, it may indicate deteriorating pipes or an issue with your main sewer line. Upgrading to newer, smoother pipes can improve drainage.
5. Old or Outdated Pipes
If your home was built before the 1980s and still has lead, polybutylene, or galvanized steel pipes, it’s time for a replacement. These materials are prone to corrosion, leaks, and even health risks (in the case of lead pipes).
6. Noisy Pipes (Banging or Rattling Sounds)
Loud banging or rattling sounds when you turn on the water can indicate high water pressure, loose pipes, or outdated plumbing that needs to be reinforced or replaced.
7. Water Damage or Mold Growth
Unexplained water stains on ceilings, walls, or floors could be a sign of hidden leaks in your plumbing system. Mold and mildew growth near pipes or under sinks also indicate excess moisture from leaks.
8. High Water Bills
A sudden increase in your water bill without an obvious reason (like increased usage) could mean you have a hidden leak or inefficient plumbing fixtures. Upgrading to water-efficient fixtures and modern pipes can reduce water waste.
9. Outdated Water Heater
If your water heater is over 10-15 years old, struggles to provide hot water, or leaks, it may be time for an upgrade. Modern tankless or high-efficiency water heaters can save energy and improve performance.
10. Sewer Line Issues
If you experience frequent sewer backups, foul odors from drains, or wet patches in your yard, your sewer line may be cracked or deteriorating. Replacing old clay or cast iron sewer pipes with PVC can prevent costly damage.
When to Call a Plumber
If you notice any of these signs, consulting a professional plumber can help determine whether a partial or full plumbing upgrade is needed. Investing in new pipes, fixtures, and appliances can improve water efficiency, prevent costly damage, and enhance your home’s overall value.
What Should I do if My Sump Pump Stops Working?
If your sump pump stops working, it’s important to act quickly to prevent flooding and water damage. Here’s a step-by-step guide to troubleshooting and fixing the issue:
1. Check for Power Issues
Make sure the sump pump is plugged in. Sometimes, the cord gets accidentally unplugged.
Inspect the circuit breaker. If the breaker has tripped, reset it and see if the pump turns on.
Test the outlet. Plug another device (like a lamp) into the outlet to make sure it’s working. If the outlet is faulty, you may need an electrician to fix it.
2. Inspect the Float Switch
The float switch activates the pump when water reaches a certain level. If it’s stuck or tangled, the pump won’t turn on.
Manually lift the float to see if the pump starts. If it does, adjust the float to move freely.
If the float is damaged, replace it with a new one.
3. Check for Clogs or Blockages
Debris can clog the pump’s intake screen, preventing it from pumping water.
Unplug the pump and remove any dirt, mud, or debris from the intake screen.
Check the discharge pipe for blockages (like ice, dirt, or small animals). A blocked pipe can prevent water from draining properly.
4. Listen for Unusual Noises
If the pump hums but doesn’t pump water, the impeller might be jammed.
Unplug the pump, remove the bottom cover, and check for debris blocking the impeller.
If the motor makes a grinding or rattling noise, the pump may have worn-out parts and need repair or replacement.
5. Test the Pump Manually
Fill the sump pit with water until the float switch should activate the pump.
If the pump doesn’t start, it may need repairs or replacement.
6. Check the Backup System (If Applicable)
If you have a battery backup sump pump, make sure the battery is charged and functional.
If you use a water-powered backup pump, check that the water supply is working properly.
7. When to Call a Plumber
If the sump pump won’t turn on despite troubleshooting.
If the pump runs but doesn’t remove water.
If you notice frequent failures, it may be time for a new sump pump.
Regular maintenance can help prevent sump pump failures. Clean the pump and test it every few months to ensure it’s ready for heavy rain or flooding.
Complete Home Maintenance Plans To Keep Your Equipment Running StrongÂ
Comfort Club
Join Our Comfort Club
What's Included:
- Whole Home Maintenance Inspection
- Whole Home Maintenance Services
- Plumbing System Maintenance
- Water Heater Flush
- Heating & Cooling Maintenance
- Furnace & A/C Tune Up
- Electrical System Safety Inspection
- Carbon Monoxide & Smoke Detector Inspection
Why It Pays To Be A Member:
- 15% Discount on All Services
- Priority/Front Of The Line Services
- No Standard Diagnostic Fees
- Extend the Life of Your Equipment
- Keep Manufacturer’s Warranty Valid
- Keep Extended Warranties and Guarantees in Effect
Plans Starting at $20/month
Current Members
Current members of our Comfort Club can schedule services when it is convenient below. If you have any questions about your current plan, services that are included, when your next service is due, etc. feel free to call our main office line to speak with a specialist who can assist you.
Financing
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Aspen Plumbing Services
- 4131 W. Michigan Ave. Jackson, MI 49202
- Phone: (517) 750-9913
- Fax: (517) 750-0900
- Available 24/7
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