Providing Expert Plumbing Services for over 40 years
Established in 1981, Aspen Plumbing Services, prioritizes customer satisfaction above all else. Our home office is located in Jackson, MI, and our team is comprised of well-trained and highly professional plumbers, technicians and office staff. Founded on the principals of excellence and customer dedication, we’re proud to service all of Jackson County and the surrounding areas.
Our focus lies in making sure our customers have the best experience possible, no matter what the repair or replacement may be. Whether it’s the installation of a new water heater or re-plumbing your entire home, our experts can handle it all. Our team is dedicated to making your experience with Aspen Plumbing Services smooth, informative and we stand by our work. The team at Aspen Plumbing Services goes above and beyond for each of our customers and we look forward to serving you!
What You Can Expect When You Choose Aspen Plumbing Services
Pre-Paid Maintenance Plans To Keep Your Equipment Running Strong
At Aspen Plumbing Services we offer all of our clients a membership to our Comfort Club. This pre-paid annual maintenance plan comes with many benefits including furnace and A/C tune ups, free salt and filter delivery, whole home plumbing and maintenance inspections as well as discounts and priority service. Sign up today on our Comfort Club page.
Knowledgeable Professionals Who Care
Our specialists, from plumbing technicians to our front office staff, are trained in their field to be able to not only fix your plumbing issues but also inform you along the way. Our emphasis is on making sure the job is done right the first time and that our customers are happy.
Multiple payment options for your convenience
We offer our customers several options to choose from when the job is done. We accept all major credit cards, debit cards, ACH drafts and we also offer multiple financing options to make it easy for our customers to handle the household expenses that may come up unexpectedly. Check out our Financing page to learn more.
Fully Licensed and Insured
At Aspen Plumbing Services in Jackson, Michigan we make sure to adhere to all local permitting and municipal requirements when we install new equipment. Many other “discount” companies cut corners by not filing proper paperwork which can cause major issues down the road. Rest assured, Aspen Plumbing Services is licensed and insured and we’re here to give you the ease of knowing everything is done correctly.
We Do The Right Thing
Our team is cohesive and supports one another so you know that in the event something doesn’t go to plan, know that we’ve got your back. Our team is dedicated to our core values and we strive to provide 5-star service at every call, no matter how big or small. In the event you’re not happy with our staff, products or services, we will stop at nothing to make it right.
Experts You Can Trust
Aspen Plumbing Services only hires the best of the best and we hold our team accountable in all regards. From ensuring they are drug-free to requiring additional certifications and education, you know you can trust Aspen Plumbing for all your plumbing needs.
Our Guarantees
Our Satisfaction Guarantee
Proudly Serving Jackson, MI and Surrounding Areas
Our Performance Guarantee
Aspen Plumbing Services guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We have promised a maintained temperature variance of no more than 3 degrees from your temperature selection to the actual temperature at your thermostat when you are heating or cooling your home under normal operating conditions. If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you for a period of 5 years.
This guarantee is meant to guarantee that the equipment we install is sized accurately for the home at the time of installation. It does not cover situations where the home does not maintain proper temperature caused by a component or part failure.
Why Choose Us?
At Aspen Plumbing Services, we are dedicated to being the trusted plumbing, soft water and drain cleaning and jetting experts, and have been for over 40 years. We serve all of Jackson County and many surrounding areas and our team works hard to ensure our customers get exactly what they need. From using top-of-the-line equipment to making sure our team is well-trained, we strive to provide 5-star service each and every time. Call us today to schedule your service to find out why we have earned a reputation of integrity and quality work.
- In Business Since 1981
- Family Owned & Operated
- Free Estimates On Installations
- Low Interest Financing Available
- Emergency Service
- Available 24/7
- Licensed & Insured
- Performance & Satisfaction Guarantees
Plumbing F.A.Q’S
Frequently Asked Questions
Do You Offer 24/7 Emergency Plumbing Services?
Yes, we offer 24/7 emergency plumbing services.
Plumbing issues can arise at any time, which is why our team is always available to assist you, day or night. Whether you have a burst pipe, a clogged drain, or a leaking water heater, we are here to help with quick and reliable solutions, no matter the time.
Our goal is to ensure your home remains safe and functional, and we’re committed to providing fast, professional service when you need it most.
What are Some Signs That I Need to Call a Plumber?
There are several signs that indicate it’s time to call a plumber to prevent further damage or inconvenience. Here are some common warning signs:
1. Persistent Clogs
If you’ve tried using a plunger or store-bought drain cleaners and the clog persists, it could indicate a more serious issue, such as a blockage deep within your plumbing system or tree roots infiltrating your sewer lines. A plumber can use specialized equipment like a drain snake or hydro-jetting to clear the blockage.
2. Low Water Pressure
Low water pressure throughout your home could be a sign of several issues, including a hidden leak, clogged pipes, or a problem with your water supply. A plumber can help identify the cause and restore normal pressure to your fixtures.
3. Leaky Faucets or Pipes
A faucet or pipe that constantly drips or leaks not only wastes water but could lead to significant water damage over time. If you notice any leaks, it’s best to call a plumber to fix the issue before it worsens.
4. Discolored Water
If your tap water is brown, yellow, or has an unusual smell, it could indicate rust, sediment buildup, or a problem with your water supply. A plumber can investigate the cause and ensure your water is safe to use.
5. Running Toilet
A constantly running toilet can waste gallons of water each day and may be caused by a faulty flapper valve or a problem with the fill valve. If you can’t stop the running water, it’s time to call a plumber.
6. Unusual Sounds in Pipes
If you hear gurgling, banging, or whistling noises coming from your pipes, it could indicate a blockage, air in the pipes, or a water pressure issue. A plumber can diagnose and resolve these sounds before they turn into bigger problems.
7. Water Heater Problems
If your water heater is producing only cold water, has an unusual odor, or is making strange noises, it may need repair or replacement. A plumber can troubleshoot and fix water heater issues to restore comfort in your home.
8. Sewage Smells or Backup
If you notice foul odors or sewage backing up into your home, it’s a serious problem that requires immediate attention. This could be due to a clog in the main sewer line or a septic system failure, both of which need professional intervention.
9. Overflowing Toilets or Drains
An overflowing toilet or drain is a sign of a severe blockage or a problem with the sewer system. A plumber can quickly assess and address the cause of the overflow to prevent water damage and further issues.
10. Frozen Pipes
If you suspect your pipes are frozen, especially during winter, it’s important to act fast to prevent them from bursting. A plumber can thaw frozen pipes and repair any damage to avoid expensive repairs.
11. Soft or Damp Spots on Walls/Floors
If you notice soft, damp, or discolored spots on your walls or floors, it could indicate a hidden leak. Left untreated, this can cause mold growth and structural damage. A plumber can locate and fix the leak before it spreads.
12. Backed-Up Sinks, Showers, or Bathtubs
If multiple drains in your home are backing up, it could indicate a blockage in your main sewer line. A plumber can inspect your plumbing system and clear the blockage to prevent further backups.
If you notice any of these signs, it’s a good idea to call a plumber sooner rather than later to avoid larger, more expensive problems down the line.
How do I Schedule an Appointment?
Scheduling an appointment with us is easy! You can choose one of the following methods to get in touch:
Call Us: Simply give us a call at (517) 234-2957, and our friendly customer service team will be happy to assist you in scheduling a convenient time for your plumbing service.
Online Booking: Click on our contact us tab and fill out our online booking form with your details and preferred appointment time. You’ll receive a confirmation once your appointment is scheduled.
No matter how you choose to schedule, we’ll work with you to find a time that fits your schedule. Our team is here to provide fast, reliable plumbing service when you need it!
Do You Install or Repair Gas Lines?
Yes, we install and repair gas lines.
Whether you’re adding a new gas appliance, such as a stove, water heater, or dryer, or need repairs to an existing gas line, our team is equipped to handle it. Gas line installation and repairs require specialized knowledge and precision to ensure safety and compliance with local codes.
Our experienced plumbers will assess your needs, provide expert installation or repair services, and ensure your gas lines are working properly and safely. If you’re experiencing any issues with your gas line, don’t hesitate to give us a call for reliable and efficient service.
Do You Handle Sewer Line Repairs and Replacements?
Yes, we handle sewer line repairs and replacements.
Whether you’re dealing with a blockage, crack, or complete sewer line failure, our experienced team can diagnose the problem and provide the necessary repairs or replacement. We use advanced techniques, including video inspection, to identify issues accurately and determine the best solution for your sewer system.
If your sewer line is beyond repair, we offer full replacements to ensure your plumbing system functions efficiently and reliably. Rest assured, we’re here to handle all your sewer line needs with expert care.
What Should I do in Case of a Burst Pipe?
In the event of a burst pipe, it’s important to act quickly to minimize damage and prevent further issues. Here are the steps you should take:
1. Turn Off the Water Supply
Immediately locate your main water shutoff valve and turn it off to stop the flow of water. This will help prevent additional water damage from flooding the area.
2. Turn Off the Power
If the burst pipe is near electrical outlets, appliances, or devices, turn off the electricity in the affected area to avoid any risk of electrocution. If necessary, shut off the main power supply to your home.
3. Drain the Pipes
Open all faucets in your home to drain the remaining water in the pipes. This will help reduce the pressure and prevent further leaks when the pipe is repaired.
4. Assess the Damage
If the burst pipe is visible and accessible, try to determine the extent of the damage. If you’re unable to reach the burst area, it’s best to wait for a professional plumber to assess the situation.
5. Call a Professional Plumber
Contact a licensed plumber immediately. Our team is available 24/7 for emergency situations like this, and we can quickly respond to assess and repair the burst pipe.
6. Protect Your Belongings
If there is water flooding your home, try to remove any valuable items or furniture from the affected area to prevent water damage. You can also use towels, buckets, or plastic sheeting to contain the water and minimize its spread.
7. Document the Damage
Take photos of the affected area and any damage for insurance purposes. This can help when filing a claim for water damage repairs.
8. Dry Out the Area
Once the leak is repaired, it’s important to dry the affected area thoroughly to prevent mold and mildew growth. Use fans, dehumidifiers, and towels to soak up any remaining moisture.
By following these steps and contacting a plumber right away, you can help prevent extensive damage to your property and get the issue resolved quickly and safely.
Our Family of Home Services
Heating & Cooling
Water Softening/Filtration
Aspen Soft Water is our water quality division that specializes in water softening and filtration​.
Drain Cleaning
Aspen Drain Experts is our drain cleaning division that provides drain cleaning and hydro jetting services.
Aspen Plumbing Services
- 4131 W. Michigan Ave. Jackson, MI 49202
- Phone: (517) 750-9913
- Fax: (517) 750-0900
- Available 24/7
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